Privacy Policy for SpotShark
Effective Date: April 14, 2026
SpotShark ("SpotShark," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the SpotShark mobile application, website, and related services (collectively, the "Service").
By using SpotShark, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide
We may collect information you provide directly, including:
- Your name or username
- Email address
- Profile photo or avatar
- Account login information
- Parking spot submissions
- Chat messages, replies, and other user-generated content
- Support requests or communications with us
- Tip, payout, or transaction-related information you provide through our payment partners
B. Location Information
SpotShark is a location-based service. We may collect:
- Precise location data from your device when you allow location access
- Location-related activity used to show nearby parking spots, verify distance-based features, and improve core app functionality
C. Automatically Collected Information
When you use the Service, we may automatically collect certain information, such as:
- Device type
- Operating system version
- App version
- Crash data and diagnostics
- Log data
- Usage and interaction data
- Unique identifiers associated with your account or app instance
D. Information Collected Through Third-Party Services
We may use third-party service providers such as Firebase, Stripe, Apple Pay, and other infrastructure or analytics tools. These services may collect or process information on our behalf consistent with their own terms and privacy practices.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your account
- Provide the SpotShark Service and its features
- Show nearby parking spots and location-based functionality
- Verify eligibility for claims, tips, rewards, or other in-app actions
- Process transactions, tips, payouts, and related records
- Store and display profile information, icons, photos, and user content
- Operate chat, notifications, and other social features
- Improve app performance, reliability, and safety
- Detect, investigate, and prevent fraud, abuse, spam, or unauthorized activity
- Respond to customer support requests
- Comply with legal obligations and enforce our terms
3. How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
A. With Service Providers
We may share information with vendors and service providers that help us operate the Service, such as hosting, authentication, cloud storage, database, analytics, crash reporting, payment processing, and customer support providers.
B. With Other Users
Because SpotShark includes community and social features, certain information may be visible to other users, such as:
- Your username or profile name
- Profile image or selected icon
- Parking spot activity you choose to submit
- Chat messages, replies, reactions, leaderboard placement, and related public-facing profile stats
C. For Payments and Payouts
If you use tipping, payouts, or other financial features, information may be shared with payment processors and financial service providers, such as Stripe or Apple Pay, as needed to process those transactions and comply with legal requirements.
D. For Legal Reasons
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, users, property, or the public.
E. In a Business Transfer
If SpotShark is involved in a merger, acquisition, financing, reorganization, asset sale, or similar transaction, user information may be transferred as part of that transaction.
4. Location Data
SpotShark relies on location data to provide core functionality. If you grant location access, we may collect and use your device’s precise location to:
- Show nearby parking spots
- Support map functionality
- Apply search radius features
- Verify proximity for claiming, tipping, or related features
- Improve the accuracy and reliability of the Service
You can manage location permissions through your device settings. Disabling location access may limit or prevent certain features from working.
5. Payments, Tips, and Payouts
SpotShark may offer tipping, payout, or other transaction-related features through third-party payment providers. We do not receive or store full payment card details when transactions are processed through Apple Pay or similar third-party payment services. However, we may receive limited transaction information such as payment status, amounts, timestamps, connected account status, or related records needed to operate the Service.
If payout features are available, users may be required to provide information directly to our payment providers to verify identity, comply with financial regulations, and enable transfers.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Service
- Maintain accounts and app functionality
- Comply with legal, tax, accounting, fraud-prevention, and security obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or request a copy of certain data.
You may also:
- Update certain account information in the app
- Manage location permissions in your device settings
- Delete your account, if that feature is available, or contact us for assistance
- Opt out of certain non-essential notifications through app or device settings
If you would like to exercise a privacy-related request, contact us using the information below.
9. Children’s Privacy
SpotShark is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without appropriate authorization, we will take steps to delete it.
If you are located in a jurisdiction with a different minimum age threshold, we will comply with applicable local law.
10. Third-Party Services and Links
The Service may rely on third-party products, services, or infrastructure that have their own privacy policies and practices. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies before using their services.
11. International Users
If you use SpotShark from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app, on our website, or by other appropriate means. Your continued use of the Service after an updated Privacy Policy becomes effective means you acknowledge the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Email: support@spotshark.app
Developer/Company Name: SpotShark
Optional App Store Privacy Summary Support
Based on the current SpotShark feature set, the app may collect and process categories such as:
- Contact information
- Precise location
- User content
- Identifiers
- Usage data
- Diagnostics
- Transaction-related records
These categories may be linked to the user’s identity for app functionality. Based on the described use case, they are generally not used for cross-app tracking unless SpotShark later adds third-party advertising or ad measurement features.
Important: This document is a general privacy policy draft for informational purposes and should be reviewed and customized for your exact app behavior, business structure, payment flow, and legal requirements before publishing.